Terms of service

Last updated: September 17, 2026

Welcome to kcplan.

These Terms of Service govern your use of the kcplan website and purchases made through our online store.

By accessing our website or placing an order, you agree to these Terms.

1. About kcplan

The kcplan website is operated by:

Puning Enchu Trading Co., Ltd.

Registered Office:

No. 40, Southwest Section, Jiantouliao Village
Dananshan Subdistrict, Puning City
Guangdong, China

Customer Service:

Email: hello@kcplan.com
Phone: +86 166 7039 5482

2. Our Products

kcplan focuses on contemporary women's fashion and wardrobe pieces, with collections including tops and knitwear, bottoms, new arrivals, and related casual fashion styles. Our current selection includes items such as denim jeans, cargo pants, wide-leg pants, shorts, knit tops, sweaters, and cardigan-style pieces. kcplan

Product selections, colors, sizes, and availability may change as new collections are introduced.

3. Website Use

You agree to use the website only for lawful purposes.

You may not:

  • Use the website for fraudulent activities
  • Attempt to interfere with website security or functionality
  • Gain unauthorized access to our systems
  • Copy or commercially exploit our website content without permission
  • Use automated systems to improperly collect website information
  • Submit false or misleading information
  • Use the website in violation of applicable laws

4. Product Information

We make reasonable efforts to ensure that product photographs, descriptions, measurements, colors, and other information are accurate.

Actual colors may vary depending on your monitor, screen settings, lighting, and device.

Measurements may also have minor variations due to manufacturing and manual measurement.

Customers should review the product description and available size information before ordering.

5. Product Availability

Products displayed on our website are subject to availability.

Adding a product to your shopping cart does not guarantee that it will remain available until checkout is completed.

If a product becomes unavailable after an order has been placed, we may contact you regarding available options or issue an appropriate refund.

6. Orders

After completing checkout, you will generally receive an order confirmation by email.

An order confirmation confirms that we have received your order.

We reserve the right to cancel or decline an order in reasonable circumstances, including:

  • Product availability issues
  • Payment authorization failure
  • Suspected fraudulent activity
  • Significant pricing or listing errors
  • Incorrect shipping information
  • Technical or system problems
  • Circumstances that prevent reasonable fulfillment

If we cancel an order after payment has been collected, an appropriate refund will be issued.

7. Pricing

We make reasonable efforts to maintain accurate product pricing.

However, occasional typographical, technical, or system errors may occur.

If an obvious or material pricing error affects an order, we may contact you before fulfillment or cancel the affected order and issue a refund.

8. Promotions and Discount Codes

Promotional offers may have their own terms, expiration dates, minimum purchase requirements, exclusions, or usage limits.

Unless expressly stated otherwise, promotional codes cannot be applied retroactively to completed purchases.

9. Intellectual Property

The kcplan name, logo, product photographs, graphics, written content, product descriptions, website design, layout, and other original materials are owned by or licensed to kcplan and may be protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit these materials without authorization.

10. Third-Party Services

Our website may use third-party providers for:

  • Payment processing
  • Shipping and logistics
  • Website hosting
  • Analytics
  • Fraud prevention
  • Marketing
  • Customer service

Third-party services may have their own terms and privacy policies.

11. Customer Content

If you voluntarily submit product reviews, photographs, comments, or other content to kcplan, you are responsible for ensuring that you have the right to submit such content.

You must not submit content that is unlawful, misleading, abusive, defamatory, or infringes another person's rights.

12. Disclaimer and Limitation of Liability

To the maximum extent permitted by applicable law, kcplan will not be liable for indirect, incidental, special, consequential, or similar losses arising from your use of the website or purchase of products.

Nothing in these Terms is intended to exclude or limit any consumer rights or remedies that cannot legally be excluded or limited under applicable law.

13. Governing Law and Jurisdiction

These Terms of Service and any dispute, claim, or controversy arising out of or relating to these Terms, the kcplan website, or any purchase made through kcplan shall be governed by and construed in accordance with the laws of the State of New Jersey, United States, without regard to its conflict-of-law principles.

To the extent permitted by applicable law, any dispute or legal proceeding arising out of or relating to these Terms, the website, or a transaction with kcplan shall be brought before the competent courts located in the State of New Jersey, United States, and you consent to the jurisdiction and venue of such courts.

Nothing in this section is intended to waive, restrict, or exclude any mandatory consumer rights or legal protections that cannot lawfully be waived under applicable law.

14. Changes to These Terms

We may update these Terms of Service from time to time.

The updated version will be posted on this page with a revised "Last Updated" date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

15. Contact

For questions regarding these Terms, please contact:

Puning Enchu Trading Co., Ltd.
Email: hello@kcplan.com
Phone: +86 166 7039 5482