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Payment policy
Last updated: September 17, 2026
At kcplan, we aim to make checkout straightforward and convenient. Payment options available to you will be displayed during checkout.
1. Available Payment Methods
Payment methods may include major card networks, digital wallets, or other payment services supported by our checkout system.
The exact payment options available may vary depending on your location, device, browser, and payment provider.
Please review the available payment methods shown at checkout before completing your purchase.
2. Payment Authorization
When you place an order, your selected payment provider may authorize or verify the transaction.
An order is considered successfully placed after the payment has been successfully authorized and an order confirmation has been generated.
If payment cannot be authorized, the order may not be completed.
3. Billing Information
Please make sure your billing information is accurate and complete.
Incorrect billing information may result in a declined or delayed payment.
If your payment is declined, please verify your information or contact your payment provider.
4. Currency
Unless otherwise indicated at checkout, prices on kcplan are displayed in U.S. Dollars (USD).
If your payment account uses another currency, your bank or payment provider may convert the transaction according to its own exchange rate.
Your financial institution may also charge currency-conversion or foreign-transaction fees. These fees are determined by your financial institution and are not controlled by kcplan.
5. Pricing Errors
We make reasonable efforts to ensure that product prices displayed on our website are accurate.
Occasionally, technical, typographical, or system errors may occur.
If a significant pricing error affects an order, we may contact you before fulfillment or cancel the affected order and issue an appropriate refund.
6. Promotions and Discount Codes
Promotional codes must be entered during checkout and may be subject to specific conditions.
Unless otherwise stated:
- Expired codes cannot be used.
- Discount codes cannot be applied retroactively.
- Certain products may be excluded.
- Multiple promotional codes may not be combined.
7. Taxes
Applicable taxes may be calculated and displayed during checkout according to the shipping destination and applicable requirements.
The final amount shown at checkout should be reviewed before payment is submitted.
8. Refunds
Approved refunds are generally issued to the original payment method.
After a refund has been processed, please allow approximately 5–10 business days for the funds to appear in your account.
The exact timing depends on your bank or payment provider.
9. Payment Security
For your protection, kcplan will never ask you to send complete credit card numbers, passwords, or other sensitive payment credentials by ordinary email.
If you receive a suspicious payment-related message claiming to represent kcplan, please contact: